One of my biggest pet peeves is receiving unprofessional or informal emails from business associates, employees, vendors, or service partners.
In business classes, at any level, electronic communication is a topic taught, discussed, and tested on. There are countless articles, blogs, and stories about the importance of professional communication and horror stories of young executives being fired over simple miscommunication, yet people still refuse to adhere to a particular level of professionalism.
Here are some of the things that really make me cringe:
*Not using my name or randomly sending a message without addressing it
*Spelling the recipients name wrong (or anyone you discuss in the email)
*Not using Title Case or capitalizing proper nouns
*Blank or vague subject lines
*Hitting "reply all" when the message does not need to be seen by all recipients
*Abbreviating words, especially "ur." You are not so important that you cant type the word your
*Excessively large paragraphs
*No closing, recap, or salutation or a completely missing signature block
I guess you can say I am a bit of an email etiquette snob, but I feel it is a matter of respect to appropriately address your emails, get to the point so you aren't wasting anyone's time, and send your reader off with an appropriate goodbye!
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